How to Get in Touch

If you have questions about a product or service, need technical support, or just want to say hello, our team can’t wait to help.

Business Hours

Mon-Fri: 8:30am-5:00pm EDT
Sat-Sun: CLOSED

Phone

800.487.5577
330.702.8415

For emergency issues outside of regular business hours and holidays, support is available by calling the 24/7 help desk for your specific processor or equipment provider. Please consult your program documentation or terminal hardware for the appropriate contact information.

A limited number of callers have reported receiving an error message when using our 800 number. If you encounter this issue, you can contact us at 330.702.8415, contact your FiNet representative directly, or select from the other contact options provided on this page.

Send Us a Message

Tell us a little bit about yourself and how we can assist you, and a FiNet representative will be in touch as soon as possible.

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MX Retail POS

MX Retail POS is
perfect for:

Clothing Stores • Convenience Stores
Bakeries • Boutiques
Markets• Specialty Stores

Key features include:

 • Simple Order/Check Out Process
 • Barcode Scanning and Label Printing
 • Sales and Discount Management
 • Tax Rate Customization
 • Inventory Tracking and Management
 • Style Matrix for Clothing and Shoe Stores
 • Food Stamp/eWIC Processing
 • Simplified Returns and Exchanges
 • Integration with Scales and Other Peripherals

  • Download the MX Retail POS product overview (PDF)

MX Salon POS

MX Salon POS is
perfect for:

Hair Salons • Barber Shops
Estheticians • Nail Technicians
Tattoo Shops • Tanning Salons
Spas • Massage Therapists

Key features include:

 • Appointment Scheduling
 • Customer Profiles
 • Specialist Availability Tracking
 • Multi-Station Support
 • Inventory Tracking and Management
 • Customizable Service Catalog
 • Flexible Customer Payment Options
 • Staff Management

  • Download the MX Salon POS product overview (PDF)

MX Restaurant POS

MX Restaurant is
perfect for:

Quick Service • Fine Dining
Bar and Lounge • Fast Casual • Pizza Shops
Food Trucks • Coffee Shops

Key features include:

 • Simple Ordering Process
 • Inventory/Ingredient Tracking
 • Menu Management
 • Online Ordering
 • Table Layouts
 • Order History
 • Multiple Split Checks
 • Pizza Builder
 • Tableside Ordering and Payments

  • Download the MX Restaurant POS product overview (PDF)