Whether you have a question about a product, need technical support, or just want to say hello, our team is here to help.
Mon-Fri: 8:30am - 5:00pm ET
Sat-Sun: CLOSED
800.487.5577
330.702.8415
For urgent issues outside of regular business hours or on holidays, support is available through the 24/7 help desk for your specific processor or equipment provider. Please refer to your program documentation or terminal hardware for the appropriate contact information.
A small number of callers have reported receiving an error message when dialing our 800 number. If you experience this issue, please call 330.702.8415, reach out to your FiNet representative directly, or use one of the other contact options on this page.
Please share a few details about yourself and how we can assist. A FiNet representative will follow up with you as soon as possible.
Clothing Stores • Convenience Stores
Bakeries • Boutiques
Markets• Specialty Stores
• Simple Order/Check Out Process
• Barcode Scanning and Label Printing
• Sales and Discount Management
• Tax Rate Customization
• Inventory Tracking and Management
• Style Matrix for Clothing and Shoe Stores
• Food Stamp/eWIC Processing
• Simplified Returns and Exchanges
• Integration with Scales and Other Peripherals
Hair Salons • Barber Shops
Estheticians • Nail Technicians
Tattoo Shops • Tanning Salons
Spas • Massage Therapists
• Appointment Scheduling
• Customer Profiles
• Specialist Availability Tracking
• Multi-Station Support
• Inventory Tracking and Management
• Customizable Service Catalog
• Flexible Customer Payment Options
• Staff Management
Quick Service • Fine Dining
Bar and Lounge • Fast Casual • Pizza Shops
Food Trucks • Coffee Shops
• Simple Ordering Process
• Inventory/Ingredient Tracking
• Menu Management
• Online Ordering
• Table Layouts
• Order History
• Multiple Split Checks
• Pizza Builder
• Tableside Ordering and Payments
