Merchant Services Made Easy

Partner with FiNet to build a flexible and powerful program that guarantees revenue and sets the standard for exceptional service.

of Small Businesses
0 %
would prefer to utilize a merchant services program offered by their own community financial institution versus turning to a third party.

Is Merchant Services a part of your long-term strategy?

Your financial institution should be the trusted provider of the one essential business service your customers need to remain competitive.

Fewer consumers are using cash and finding a reliable payment provider is now a top priority for your business customers. As a FiNet partner, you can offer a comprehensive range of the latest payment and business management solutions and access to essential processing services.

For community financial institutions of all sizes, a well-designed and well-run merchant services program isn’t just a luxury. It is a vital step in “future-proofing” your business portfolio while protecting and growing your non-interest revenue streams by providing business services that complement standard core banking products.

Benefits of
MERCHANTS SERVICES

Grow Deposits

Attract new business customers with cross-selling opportunities and a more diverse product offering.

Encourage Retention

Adding an additional service to existing relationships decreases the likelihood of account closure.

Stay Competitive

Fintechs everywhere are attempting to disrupt traditional banking. Why hand one of your customers to them?

FiNet is your Merchant Services Partner

Every community financial institution is unique. Why settle for a pre-packaged Merchant Services program? With our flexible program options, dedicated representatives and custom tools, FiNet builds a program that is tailored to your needs.

Our only mission is to support our financial institution partners

We understand that every community financial institution is unique. That’s why our programs are designed to be flexible and user-friendly. We don’t force any terms on you; instead, our representatives collaborate with your team to determine the best program that aligns with your needs. Moreover, our team will continuously work with you to reassess your program to ensure it operates at its full potential.

However, the personalized support does not end there. We offer a broad range of customized marketing and administrative tools to help grow your program. Our team will conduct regular training sessions for your staff, and your customers will have their own dedicated sales and support representatives. You don’t have to worry about call queues at outsourced call centers because our top-rated service team is in-house, and your customers will receive the same friendly, “first-name basis” support they’ve grown to expect from their banking partners.

250+

Combined Years of Payment Industry Experience

The FiNet team has dedicated their careers to supporting community financial institutions in the payments industry.

Flexibility

Each program is customized to fit the unique structure, customer base and community served by our financial institution partner.

Control

You retain full control over your level of involvement, including white-labeling options and the final say on pricing.

Revenue

Every account provides ongoing residuals throughout its life and revenue can be generated almost immediately with little to no start-up cost.

Committment

All we do is provide support for our financial institution partners. Unlike many other providers, we don’t have a direct sales channel, so we aren’t competing for your customers.

Designated Support

We assign a dedicated account manager to oversee your program and your customers will experience personalized support with designated sales and service reps.

Service

No frustrating offshore call centers. We strongly believe in a knowledgeable, skilled and empowered in-house support staff that can efficiently resolve issues.

Risk-Free

Applicants are always subject to a thorough underwriting process, but all liability associated with accounts falls on FiNet's processing partners, not the financial institution.

Technology

Your customers have access to the latest payment and business management products, and our dedicated product team stays ahead of ever-changing payment technology.

Tools and Program Resources

As your partner throughout the lifespan of your program, FiNet provides ongoing training, marketing assistance and program-specific resources designed to maximize its efficiency and revenue potential.

Program Management Dashboard

The central hub for your entire program. A simple, one-page, user-friendly tool to be used by your entire team. 

Custom Branded Marketing

We create and maintain a full line of custom-branded marketing materials for your financial institution to use however you see fit.

Branded Product Website

We provide and host a custom-branded merchant services webpage and keep it up-to-date with the latest products and services.

Staff-Level Training Seminars

There’s no need to be experts, but ensuring your staff has general knowledge of your product is a vital component of success. So we developed a curriculum designed to make sure everyone – from VPs to tellers– is confident discussing the basics with your business customers.

Ancillary Banking Products

Beyond just payment processing services for merchants, FiNet offers financial institutions additional revenue opportunities through other products and services.

Our Partners

"Through our strong partnership with FiNet, ICBA Payments is able to offer flexible community bank-friendly merchant solutions to meet the needs of the small businesses in the communities our member banks serve."

ICBA Payments

"We were immediately impressed by the fast response and friendliness of everyone at FiNet. We never have to worry about whether our customers are being treated with the same level of care and service that we provide. We are happy to entrust FiNet with our merchant services, knowing that both the bank and our customers are in great hands."

Christopher M. Sandefur Peoples State Bank

“The staff of FiNet is extremely personable and great communicators. I am impressed by their knowledge and ability to articulate the processes involved. I could tell our customers are very pleased and excited to see what FiNet can do for them.”

Dean Keller First National Bank of Sycamore

"The service FiNet provides — coming out to see the merchant personally to determine how we can accommodate them — bring over their deposits and loans. We appreciate FiNet's efforts. It is a pleasure working with them."

Shantel Laird Croghan Colonial Bank

G. Scott McComb

Heartland Bank

FiNet has been serving Heartland Bank for nearly three decades. The service we have experienced has been tremendous and the people are great to work with. Our retention rate has been higher each year thanks to the high quality of contact and pricing that we receive on a regular basis. Rick Camardo and his staff know the business and what matters most to our merchants. I would highly recommend FiNet for merchant credit card processing to any community bank.”

See More

Watch the video for even more reasons Heartland Bank trusts FiNet for its merchant services and recommends others should too.

CONTACT US

Let's get things started

Let’s start a conversation to discuss your current merchant services situation, your ultimate goals, and a bit about your corporate culture, customers, and the community you serve. Our team will then develop solid ideas about the type of program that would work best for your situation. Regardless of where our plan takes us, you can always count on a few things.

Our team specializes in working with community financial institutions. With decades of experience, we understand your unique needs and challenges. That’s why we provide you with a dedicated account manager, sales representative and service consultant who will be there every step of the way to ensure your program runs smoothly and provide you with the specialized tools you need to succeed.

You can generate revenue from every new account and receive ongoing residuals for the duration of the relationship. Additionally, Merchant Services opens up opportunities to cross-sell other banking services and increase customer loyalty. The best part is that the program can be up and running in just a few days with little to no cost.

Our sole focus is on serving community financial institutions. Merchant services isn’t just an add-on to our core processing product or part of our payroll suite. We don’t provide a proposal for one of your customers one day and undercut you with our direct sales team the next day. We have established relationships with all major processors, enabling access to all the same products and services — even more. However, we are committed to providing our undivided attention to you.
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